How To Fix CRM_BTIL_CUST029 - Error occurred when accessing object model => termination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

  • Message number: 029

  • Message text: Error occurred when accessing object model => termination

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL_CUST029 - Error occurred when accessing object model => termination ?

    The SAP error message CRM_BTIL_CUST029 typically indicates that there is an issue when accessing the object model in the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.

    Possible Causes:

    1. Configuration Issues: Incorrect or incomplete configuration of the business partner or object model settings in the CRM system.
    2. Data Inconsistencies: Missing or inconsistent data in the database that the object model relies on.
    3. Authorization Issues: Lack of proper authorizations for the user trying to access the object model.
    4. Custom Code: If there are custom enhancements or modifications in the system, they might be causing the termination.
    5. System Bugs: There could be bugs in the SAP version you are using that lead to this error.

    Solutions:

    1. Check Configuration: Review the configuration settings related to the business partner and object model. Ensure that all necessary settings are correctly configured.
    2. Data Validation: Validate the data in the system to ensure there are no inconsistencies or missing entries. You can use transaction codes like BP (Business Partner) to check the data.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access the object model. You can check this in the user roles and profiles.
    4. Debugging: If you have access to the development environment, you can debug the code to identify the exact point of failure. This may require the help of a developer.
    5. Review Custom Code: If there are any custom enhancements, review them to ensure they are not causing the issue. You may need to temporarily disable them to see if the error persists.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
    7. System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the termination.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, SLG1 for Application Log, and SE80 for Object Navigator.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue persists and you have a support contract, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to diagnose and potentially resolve the CRM_BTIL_CUST029 error in your SAP system.

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