How To Fix CRM_BTIL_CUST021 - Stat.rel.'&1'of obj.'&2'cannot be dltd since contnd in table of all rels.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

  • Message number: 021

  • Message text: Stat.rel.'&1'of obj.'&2'cannot be dltd since contnd in table of all rels.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL_CUST021 - Stat.rel.'&1'of obj.'&2'cannot be dltd since contnd in table of all rels. ?

    The SAP error message CRM_BTIL_CUST021 indicates that a specific business partner (BP) or object cannot be deleted because it is still being referenced in a table of all relationships. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a business partner or a related object that has existing relationships or dependencies.

    Cause:

    1. Existing Relationships: The object you are trying to delete is still linked to other objects or relationships in the system. This could be due to active relationships with other business partners, transactions, or documents.
    2. Data Integrity: SAP enforces data integrity rules to prevent the deletion of objects that are still in use, ensuring that the database remains consistent.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Relationships:

      • Use transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM orders) to check the relationships associated with the business partner or object you are trying to delete.
      • Look for any active relationships that might be preventing the deletion.
    2. Delete Relationships:

      • If you find any existing relationships, you will need to delete or deactivate them before you can delete the main object.
      • Navigate to the relevant relationship management area and remove the relationships.
    3. Use Transaction Codes:

      • You can use transaction codes such as BP to manage business partners and check for any linked objects.
      • Use CRMD_ORDER to check for any CRM orders that might be linked to the business partner.
    4. Check for Dependencies:

      • Ensure that there are no other dependencies, such as open transactions or documents, that might be referencing the object.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing business partners and relationships in your version of SAP CRM.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes like BP, CRMD_ORDER, and SE11 (Data Dictionary) to analyze the database tables.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Data Model: Understanding the data model of SAP CRM can help you identify how business partners and relationships are structured.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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