How To Fix CRM_BTIL_CUST013 - &1 relations updated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

  • Message number: 013

  • Message text: &1 relations updated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL_CUST013 - &1 relations updated ?

    The SAP error message CRM_BTIL_CUST013 typically indicates an issue related to the business partner (BP) relationships in the SAP Customer Relationship Management (CRM) system. The message suggests that there is a problem with the update of relationships for a business partner.

    Cause:

    1. Data Inconsistency: There may be inconsistencies in the data related to the business partner, such as missing or incorrect relationship data.
    2. Authorization Issues: The user may not have the necessary authorizations to update the relationships for the business partner.
    3. Technical Issues: There could be technical issues in the system, such as problems with the database or application server.
    4. Configuration Issues: Incorrect configuration settings in the CRM system can lead to issues with business partner relationships.

    Solution:

    1. Check Data Consistency: Verify the data for the business partner in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to perform updates on business partner relationships. This can be checked in the user roles and authorizations.
    3. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    4. Reprocess the Update: If the error occurred during a batch process or mass update, try reprocessing the update to see if the issue persists.
    5. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to check for any underlying technical issues.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like BP (Business Partner) to manage business partner data and relationships.
    • SAP Help Portal: The SAP Help Portal provides documentation and resources related to CRM and business partner management.
    • Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.

    If you continue to experience issues, providing specific details about the context in which the error occurs can help in diagnosing the problem more effectively.

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