How To Fix CRM_BTIL005 - No transaction type is available for creating a transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL -

• Message number: 005

• Message text: No transaction type is available for creating a transaction

What causes this issue?

No transaction type is available when creating a transaction. This can
be due to the following reasons:
No transaction type is available according to Customizing
The user has no authorization for the transaction type

System Response

It is not possible to create the transaction.

How to fix this error?

Make sure that:
The transaction type is set up in Customizing
The user has authorization for the transaction type

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL005 - No transaction type is available for creating a transaction ?

  The SAP error message CRM_BTIL005, which states "No transaction type is available for creating a transaction," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create a business transaction (like a sales order, service request, etc.) but the system cannot find a valid transaction type for that action.
  Causes:
  
  Missing Configuration: The transaction type may not be configured in the system. This could be due to missing entries in the customizing settings for transaction types.
  Authorization Issues: The user may not have the necessary authorizations to create the specific type of transaction.
  Incorrect Business Role: The business role assigned to the user may not be linked to the required transaction type.
  System Settings: The system settings may not be correctly defined for the specific business context or organizational unit.
  Transaction Type Deactivation: The transaction type may have been deactivated or removed from the system.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant area for transaction types in CRM.
  Ensure that the required transaction type is defined and active.
  Verify that the transaction type is assigned to the relevant business context.
  
  
  
  Review Authorizations:
  
  Check the user’s roles and authorizations to ensure they have the necessary permissions to create the transaction.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Verify Business Role:
  
  Ensure that the business role assigned to the user includes the necessary transaction types.
  You can check this in the CRM system under the business role configuration.
  
  
  
  Check System Settings:
  
  Review the settings for the organizational unit or business area to ensure they are correctly configured to allow the creation of the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the transaction type and its configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and CRMD_ORDER (Order Management).
  SAP Notes: Search for SAP Notes related to CRM_BTIL005 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.