How To Fix CRM_BTIL002 - Cancel search help because of internal inconsistency


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL -

  • Message number: 002

  • Message text: Cancel search help because of internal inconsistency

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL002 - Cancel search help because of internal inconsistency ?
    The SAP error message CRM_BTIL002, which states "Cancel search help because of internal inconsistency," typically occurs in the SAP Customer Relationship Management (CRM) module. This error is often related to issues with the Business Partner (BP) data or inconsistencies in the underlying database tables.
    Causes:
    
    Data Inconsistency: There may be inconsistencies in the Business Partner data, such as missing or incorrect entries in the relevant tables.
    Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard search help functionality.
    Database Issues: Corruption or issues in the database tables that store Business Partner information can lead to this error.
    Authorization Issues: Sometimes, insufficient authorizations can prevent the system from accessing the necessary data, leading to inconsistencies.
    System Configuration: Incorrect configuration settings in the CRM system can also lead to this error.
    
    Solutions:
    
    
    Check Data Consistency:
    
    Use transaction codes like BP (Business Partner) to check for inconsistencies in the Business Partner data.
    Run

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