How To Fix CRM_BSP_WD_GEN001 - Support package (SP) mode activated for order &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_WD_GEN - Messages for BSP WD Generation

  • Message number: 001

  • Message text: Support package (SP) mode activated for order &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_WD_GEN001 - Support package (SP) mode activated for order &1 ?

    The SAP error message CRM_BSP_WD_GEN001 indicates that the Support Package (SP) mode is activated for a specific order in the SAP CRM system. This message typically arises when there are issues related to the Web Dynpro applications or when the system is in a state that does not allow certain operations due to the SP mode being active.

    Cause:

    1. Support Package Mode: The system is in a Support Package mode, which is a temporary state that allows for testing and validation of new support packages before they are fully applied. This mode can restrict certain functionalities.
    2. Incomplete Configuration: The order may not be fully configured or may have dependencies that are not met due to the SP mode.
    3. Web Dynpro Application Issues: There may be issues with the Web Dynpro applications that are being used to process the order.

    Solution:

    1. Deactivate Support Package Mode: If you are in a testing environment and have completed your testing, you can deactivate the Support Package mode. This can usually be done by a system administrator or through transaction codes like SPAM or SAINT.
    2. Check Configuration: Ensure that the order and its related components are correctly configured and that all necessary dependencies are met.
    3. Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    4. Consult Documentation: Refer to SAP Notes or documentation related to the specific version of your SAP CRM system for any known issues or additional steps that may be required.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if this is a production environment.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, and SNOTE for managing support packages and applying notes.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on handling SP mode.
    • Testing Environment: If you are in a development or testing environment, ensure that you have a clear rollback plan before making changes to the Support Package mode.

    By following these steps, you should be able to address the error message and restore normal functionality to the order processing in your SAP CRM system.

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