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Message type: E = Error
Message class: CRM_BSP_WD_GEN - Messages for BSP WD Generation
Message number: 001
Message text: Support package (SP) mode activated for order &1
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CRM_BSP_WD_GEN001
- Support package (SP) mode activated for order &1 ?The SAP error message CRM_BSP_WD_GEN001 indicates that the Support Package (SP) mode is activated for a specific order in the SAP CRM system. This message typically arises when there are issues related to the Web Dynpro applications or when the system is in a state that does not allow certain operations due to the SP mode being active.
Cause:
- Support Package Mode: The system is in a Support Package mode, which is a temporary state that allows for testing and validation of new support packages before they are fully applied. This mode can restrict certain functionalities.
- Incomplete Configuration: The order may not be fully configured or may have dependencies that are not met due to the SP mode.
- Web Dynpro Application Issues: There may be issues with the Web Dynpro applications that are being used to process the order.
Solution:
- Deactivate Support Package Mode: If you are in a testing environment and have completed your testing, you can deactivate the Support Package mode. This can usually be done by a system administrator or through transaction codes like
SPAM
orSAINT
.- Check Configuration: Ensure that the order and its related components are correctly configured and that all necessary dependencies are met.
- Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
- Consult Documentation: Refer to SAP Notes or documentation related to the specific version of your SAP CRM system for any known issues or additional steps that may be required.
- Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if this is a production environment.
Related Information:
SPAM
, SAINT
, and SNOTE
for managing support packages and applying notes.By following these steps, you should be able to address the error message and restore normal functionality to the order processing in your SAP CRM system.
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