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Message type: E = Error
Message class: CRM_BSP_USERFACE - Interface Messages for PC UI
Message number: 201
Message text: No procedure is assigned to the service order
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CRM_BSP_USERFACE201
- No procedure is assigned to the service order ?The SAP error message CRM_BSP_USERFACE201 indicates that there is no procedure assigned to the service order in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to process a service order that requires a specific procedure for further actions, such as processing or execution.
Cause:
- Missing Procedure Assignment: The service order does not have a procedure assigned to it. Procedures are essential for defining how the service order should be processed.
- Configuration Issues: There may be issues in the configuration settings related to service orders in the CRM system.
- Data Inconsistencies: The service order might have been created without the necessary data or might have been modified incorrectly.
Solution:
Assign a Procedure:
- Navigate to the service order in question.
- Check the details of the service order to see if a procedure is assigned.
- If not, assign the appropriate procedure that corresponds to the service order type.
Check Configuration:
- Go to the configuration settings in the SAP CRM system.
- Ensure that the procedures for service orders are correctly defined and assigned to the relevant order types.
- You may need to consult with your SAP configuration team to verify that the settings are correct.
Review Order Type Settings:
- Check the settings for the specific order type you are working with.
- Ensure that the order type is linked to the correct procedure in the system.
Data Validation:
- Validate the data in the service order to ensure that all required fields are filled out correctly.
- If the order was created through a custom program or interface, ensure that the logic for assigning procedures is correctly implemented.
Consult Documentation:
- Refer to SAP documentation or help resources for more detailed guidance on service order procedures and their configuration.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
CRMD_ORDER
to view and edit service orders.SPRO > SAP Customizing Implementation Guide > Customer Relationship Management > Service > Service Order Management > Define Order Types
.By following these steps, you should be able to resolve the error and ensure that the service order can be processed correctly.
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