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Message type: E = Error
Message class: CRM_BSP_USERFACE - Interface Messages for PC UI
Message number: 070
Message text: Change processes at header level
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CRM_BSP_USERFACE070
- Change processes at header level ?The SAP error message CRM_BSP_USERFACE070 typically indicates an issue related to change processes at the header level in the SAP CRM (Customer Relationship Management) system. This error can occur in various scenarios, such as when trying to save changes to a business transaction (like a sales order, service order, etc.) and the system detects inconsistencies or issues with the data at the header level.
Causes:
- Inconsistent Data: There may be inconsistencies in the data entered at the header level, such as missing mandatory fields or incorrect data formats.
- Authorization Issues: The user may not have the necessary authorizations to make changes at the header level.
- Business Logic Violations: The changes being attempted may violate business rules defined in the system, such as status restrictions or dependencies between header and item data.
- Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they may interfere with the standard processing of header changes.
- System Configuration: Incorrect configuration settings in the CRM system can lead to issues when processing changes.
Solutions:
- Check Data Consistency: Review the data entered at the header level for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
- Review Authorizations: Verify that the user has the necessary authorizations to perform the changes. This can be done by checking the user's roles and authorizations in the SAP system.
- Analyze Business Rules: Check if there are any business rules or validations that are being violated by the changes. This may require consulting with a functional consultant or reviewing the business process documentation.
- Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require technical expertise in ABAP or CRM development.
- Consult Documentation: Review SAP notes and documentation related to the specific error message. SAP may have provided updates or patches that address known issues.
- Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a suitable solution.
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