How To Fix CRM_BSP_USERFACE064 - Terminate all links


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_USERFACE - Interface Messages for PC UI

  • Message number: 064

  • Message text: Terminate all links

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_USERFACE064 - Terminate all links ?

    The SAP error message CRM_BSP_USERFACE064 with the description "Terminate all links" typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when using the Business Server Pages (BSP) framework. This error can arise due to various reasons, often related to session management or user interface issues.

    Causes:

    1. Session Timeout: The user session may have timed out, leading to the termination of all active links.
    2. Network Issues: Connectivity problems can cause disruptions in the session, resulting in this error.
    3. Browser Issues: Incompatibility or issues with the web browser being used to access the SAP CRM system.
    4. BSP Application Errors: There may be bugs or issues within the BSP application itself that lead to this error.
    5. User Authorization: Insufficient user permissions or changes in user roles can also trigger this error.

    Solutions:

    1. Refresh the Session: Try refreshing the browser or logging out and logging back into the SAP CRM system to re-establish the session.
    2. Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server.
    3. Clear Browser Cache: Clear the cache and cookies of the web browser to eliminate any stored data that might be causing conflicts.
    4. Use a Supported Browser: Make sure you are using a browser that is compatible with the SAP CRM system. Sometimes, switching to a different browser can resolve the issue.
    5. Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the required functionalities.
    6. Consult SAP Notes: Look for relevant SAP Notes or patches that address this specific error. SAP frequently updates its systems, and there may be known issues with solutions documented in their support notes.
    7. Debugging: If you have access to the development environment, consider debugging the BSP application to identify any underlying issues.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
    • Community Forums: Engaging with SAP community forums can also be helpful, as other users may have encountered similar issues and can share their solutions.
    • Documentation: Review the official SAP documentation for CRM and BSP applications for any additional troubleshooting steps or best practices.

    By following these steps, you should be able to diagnose and potentially resolve the CRM_BSP_USERFACE064 error in your SAP environment.

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