How To Fix CRM_BSP_QUALIF025 - Object & cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_QUALIF - Message Class for PC UI Qualifications

• Message number: 025

• Message text: Object & cannot be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_QUALIF025 - Object & cannot be locked ?

  The SAP error message CRM_BSP_QUALIF025 typically indicates that a specific object (like a business partner, sales order, or other CRM-related object) cannot be locked for processing. This can occur in various scenarios, such as when multiple users are trying to access or modify the same object simultaneously, or if there are issues with the database or application server.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing the object, preventing your session from locking it.
  Database Lock: The object may be locked at the database level due to a previous transaction that has not been completed or released.
  Session Timeout: If a session has timed out or crashed, it may leave locks in place that prevent other sessions from accessing the object.
  System Performance Issues: High load on the system can lead to delays in lock management, causing temporary locking issues.
  Configuration Issues: Incorrect configuration in the CRM system or related components may lead to locking problems.
  
  Solutions:
  
  Wait and Retry: If the issue is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can identify the user or process that is holding the lock and take appropriate action (e.g., contacting the user or terminating the session if necessary).
  Clear Locks: If you find stale locks that are no longer needed, you can delete them from the lock table using SM12, but be cautious as this can affect other users.
  Review System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the locking issue.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if there are underlying database or configuration issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: System log for monitoring system messages.
  ST22: Dump analysis for checking short dumps that may relate to the issue.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for CRM_BSP_QUALIF025 in the SAP Support Portal.
  Documentation: Review SAP documentation related to CRM and locking mechanisms for a deeper understanding of how locks are managed in the system.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to SAP support for further assistance.