How To Fix CRM_BSP_QUALIF021 - No corresponding scale was found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_QUALIF - Message Class for PC UI Qualifications

• Message number: 021

• Message text: No corresponding scale was found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_QUALIF021 - No corresponding scale was found ?

  The SAP error message CRM_BSP_QUALIF021 ("No corresponding scale was found") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a corresponding scale for a pricing condition or qualification. This can happen in various scenarios, such as when working with pricing procedures, condition records, or when trying to access certain functionalities in the CRM system.
  Causes:
  
  Missing Scale Definition: The most common cause is that the scale definition for a specific condition type is missing or not properly maintained in the system.
  Incorrect Condition Records: The condition records may not be set up correctly, or the scales defined in the condition records do not match the expected values.
  Configuration Issues: There may be configuration issues in the pricing procedure or the way scales are defined in the system.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that lead to the inability to find the corresponding scale.
  
  Solutions:
  
  
  Check Condition Records:
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) and check the condition records for the relevant condition type.
  Ensure that the scales are defined correctly and that they match the expected values.
  
  
  
  Maintain Scale Definitions:
  
  If the scale is missing, you may need to create or maintain the scale definitions in the relevant condition type.
  Use transaction code V/06 to maintain the scales for the condition types.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the relevant sales document or transaction.
  Ensure that the condition types and scales are correctly configured in the pricing procedure.
  
  
  
  Check Master Data:
  
  Verify that the master data (such as customer master, material master, etc.) is correctly maintained and that there are no inconsistencies that could affect pricing.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the system is failing to find the scale. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific condition type or pricing procedure for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, V/06, and others related to pricing and condition records.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.