How To Fix CRM_BSP_GEN_UI_BI003 - JavaScript error while calling BI report type '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_GEN_UI_BI -

• Message number: 003

• Message text: JavaScript error while calling BI report type '&1'

What causes this issue?

A JavaScript Error occured during communication between WebClient and
BI while accessing a report of type '&V1&'. The error message starts
with:
&V2&
The URL to call BI starts with:
&V3&

System Response

The BI report might not offer to full functionality or sessions will not
end properly

How to fix this error?

Contact your system admininstrator

Procedure for System Administrators

In most cases the system configuration is not matching or browser
settings are not matching. Here the most important requirements:
The calling system and the BI system must use the same protocol. Either
both use http or both use https.
The calling system and the BI system must have the same security zone in
the browser (e.g. Intranet Zone)
The calling system and the BI system must have the same domain, e.g.
crm.domain.net and bi.domain.net
For more information on that issue see notes 1138613, 1283396, 1242033,
1268401

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_GEN_UI_BI003 - JavaScript error while calling BI report type '&1' ?

  The SAP error message CRM_BSP_GEN_UI_BI003 typically indicates a JavaScript error that occurs when trying to call a Business Intelligence (BI) report in the SAP CRM (Customer Relationship Management) system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the BI report itself.
  Causes:
  
  JavaScript Errors: There may be issues in the JavaScript code that is executed when the BI report is called.
  Missing or Incorrect Configuration: The BI report may not be properly configured in the SAP system, leading to errors when it is invoked.
  Data Issues: The data being processed by the BI report may be inconsistent or corrupted, causing the report to fail.
  Browser Compatibility: Sometimes, the browser being used may not be compatible with the SAP UI, leading to JavaScript errors.
  Authorization Issues: The user may not have the necessary authorizations to access the BI report, which can lead to errors.
  
  Solutions:
  
  Check JavaScript Console: Open the browser's developer tools (usually F12) and check the JavaScript console for any specific error messages that can provide more context.
  Review Configuration: Ensure that the BI report is correctly configured in the SAP system. Check the settings in the SAP GUI and ensure that all required parameters are set correctly.
  Data Validation: Validate the data being used in the BI report. Ensure that there are no inconsistencies or missing data that could cause the report to fail.
  Browser Compatibility: Try accessing the report using a different browser or updating the current browser to the latest version. Ensure that the browser settings allow for JavaScript execution.
  Check Authorizations: Verify that the user has the necessary authorizations to access the BI report. This can be done by checking the user roles and permissions in the SAP system.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any error codes and the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring and troubleshooting BI reports in SAP CRM.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the CRM_BSP_GEN_UI_BI003 error and implement a suitable solution.