How To Fix CRM_BSP_CUSTCHECK044 - Toolbar &1: Used in OIC2, but no Favorites buttons &2

CRM_BSP_CUSTCHECK044 - Overview

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 044

• Message text: Toolbar &1: Used in OIC2, but no Favorites buttons &2

What causes this issue?

Toolbar &V1&&V2% is used in OIC2 (for example, see application &V3&).

System Response

In this case, the toolbar should offer buttons to manage your favorites
(Add to / Delete From Favorites).

How to fix this error?

If applicable, enhance the toolbar. Only standard events can be taken
into consideration for technical reasons. If several events are defined
for managing your favorites, ignore this message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK044 - Toolbar &1: Used in OIC2, but no Favorites buttons &2 ?

  The SAP error message CRM_BSP_CUSTCHECK044 typically indicates an issue related to the configuration of the toolbar in the SAP CRM WebClient UI. The message suggests that a specific toolbar is being used in the OIC2 (Online Interaction Center) but does not have the necessary Favorites buttons configured.
  
  Cause:
  
  Toolbar Configuration: The toolbar referenced in the error message is likely not configured correctly to include the Favorites buttons. This can happen if the toolbar settings were modified or if the necessary buttons were not added during the customization process.
  Missing Customization: The Favorites functionality may not have been enabled or properly set up in the specific context of the OIC2.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport that led to missing components.
  
  
  Solution:
  
  
  Check Toolbar Configuration:
  
  Go to the SAP CRM WebClient UI configuration settings.
  Navigate to the toolbar settings for the specific application or work center where