How To Fix CRM_BSP_CUSTCHECK024 - Toolbar &1: Event &2 not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 024

• Message text: Toolbar &1: Event &2 not permitted

What causes this issue?

In toolbar &V1&, a button is used which triggers event &V2&.

System Response

This event is not allowed for toolbars.

How to fix this error?

Check whether you have used the correct event, and if necessary, the
reliability on the event.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK024 - Toolbar &1: Event &2 not permitted ?

  The SAP error message CRM_BSP_CUSTCHECK024 with the description "Toolbar &1: Event &2 not permitted" typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with Business Server Pages (BSP) and their associated toolbars.
  Cause:
  This error generally indicates that an action or event associated with a toolbar button is not allowed in the current context. Possible reasons for this error include:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the toolbar event.
  Configuration Issues: The BSP application may not be properly configured to allow certain events or actions.
  State of the Application: The application may be in a state where the requested action is not valid (e.g., trying to save data when the data is not valid or complete).
  Custom Development: If there are custom BSP applications or enhancements, there may be issues in the custom code that restrict certain events.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action associated with the toolbar event. You can check this in transaction SU53 after the error occurs to see if there are any missing authorizations.
  
  
  
  Review Configuration:
  
  Check the configuration of the BSP application to ensure that the toolbar and its events are correctly set up. This can involve looking at the BSP application settings in transaction SE80 or BSP_WD_CMPWB.
  
  
  
  Validate Application State:
  
  Ensure that the application is in the correct state to perform the action. For example, if the action is to save data, make sure that all required fields are filled out and valid.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BSP application to see where the error is being triggered. This can help identify if there is a specific condition that is causing the event to be disallowed.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific BSP application you are using. There may be known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SU53 (Authorization Check), and BSP_WD_CMPWB (Web Dynpro Component Workbench).
  SAP Notes: Search for SAP Notes related to the specific BSP application or the error message itself for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.