How To Fix CRM_BRF013 - Error during internal processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF -

• Message number: 013

• Message text: Error during internal processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF013 - Error during internal processing ?

  The SAP error message CRM_BRF013, which indicates "Error during internal processing," typically arises in the context of Business Rule Framework (BRF) applications within SAP Customer Relationship Management (CRM). This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the BRF rules themselves.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of BRF rules or decision tables can lead to processing errors.
  Data Inconsistencies: If the data being processed does not meet the expected format or criteria defined in the BRF rules, it can trigger this error.
  Missing Authorizations: Lack of necessary authorizations for executing certain BRF functions or accessing specific data can result in this error.
  System Bugs: Occasionally, there may be bugs in the SAP system or specific BRF components that can lead to unexpected errors.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may lead to timeouts or processing errors.
  
  Solutions:
  
  Check Configuration: Review the configuration of the BRF rules and decision tables to ensure they are set up correctly. Make sure all necessary rules are activated and properly defined.
  Validate Input Data: Ensure that the data being processed meets the expected criteria. Check for any inconsistencies or missing values that could cause the rules to fail.
  Review Authorizations: Verify that the user executing the BRF function has the necessary authorizations to access the required data and execute the rules.
  Debugging: Use the debugging tools available in SAP to trace the execution of the BRF rules. This can help identify the specific point of failure.
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address known issues related to the CRM_BRF013 error.
  Performance Monitoring: If performance issues are suspected, monitor system performance and consider optimizing the BRF rules or increasing system resources.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BRF+ to access the BRF workbench for rule management and debugging.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for BRF and CRM for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.