How To Fix CRM_BRC_MESSAGES036 - Recording was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 036

• Message text: Recording was cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES036 - Recording was cancelled ?

  The SAP error message CRM_BRC_MESSAGES036: Recording was cancelled typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with business transactions or data entries that require recording or saving.
  Cause:
  The error message indicates that a recording process was interrupted or cancelled by the user or due to a system issue. Common causes include:
  
  User Intervention: The user may have manually cancelled the recording process, either by clicking a cancel button or closing the application.
  System Timeout: The session may have timed out due to inactivity, leading to an automatic cancellation of the recording.
  Technical Issues: There may be underlying technical issues, such as network problems, system errors, or configuration issues that prevent the recording from being completed.
  Authorization Issues: The user may not have the necessary permissions to perform the recording, leading to a cancellation.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check User Actions: Ensure that the user did not inadvertently cancel the recording. If so, try to repeat the recording process.
  Session Management: If the session timed out, ensure that users are aware of session limits and encourage them to save their work frequently.
  Review System Logs: Check the system logs for any related error messages or warnings that could provide more context about the cancellation.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions during the recording process.
  Authorization Check: Verify that the user has the necessary authorizations to perform the recording. If not, consult with your SAP security team to adjust the permissions.
  Re-attempt the Recording: After addressing any potential issues, try to perform the recording again.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM for more detailed information on the specific transaction or process you are working with.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.