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Message type: E = Error
Message class: CRM_BOL - Message Class for Business Object Layer
Message number: 018
Message text: Search criterion value is invalid
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CRM_BOL018
- Search criterion value is invalid ?The SAP error message CRM_BOL018: Search criterion value is invalid typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a search operation is performed, and one or more of the search criteria provided are not valid or do not match any existing data.
Causes:
- Invalid Input: The user may have entered an invalid value for a search criterion. This could be due to typos, incorrect formats, or values that do not exist in the database.
- Data Inconsistency: The data in the CRM system may be inconsistent or corrupted, leading to valid search criteria returning no results.
- Field Restrictions: Certain fields may have specific restrictions or formats that must be adhered to, and if these are not followed, the search will fail.
- Authorization Issues: The user may not have the necessary authorizations to view certain data, which can lead to the perception that the search criteria are invalid.
- Configuration Issues: There may be issues with the configuration of the CRM system, such as missing or incorrectly set up search criteria.
Solutions:
- Check Input Values: Verify that the values entered for the search criteria are correct. Look for typos, incorrect formats, or values that do not exist in the system.
- Use Valid Search Criteria: Ensure that the search criteria being used are valid and applicable to the data you are trying to retrieve.
- Review Data: Check the underlying data in the CRM system to ensure that it is consistent and that the values you are searching for actually exist.
- Consult Documentation: Refer to SAP documentation or help resources to understand the expected formats and values for the search criteria.
- Authorization Check: Ensure that the user has the necessary authorizations to access the data being searched.
- System Configuration: If the issue persists, consult with your SAP Basis or CRM administrator to check for any configuration issues that may be affecting the search functionality.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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