How To Fix CRM_BILLREQ_I011 - Missing item category customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLREQ_I - Billing Request Extension

• Message number: 011

• Message text: Missing item category customizing

What causes this issue?

The system tried to create billing request lines (settlements), however,
Customizing is incomplete for item category &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your administrator.

Procedure for System Administrators

The error occurred for GUID &v1& and item category &v2&. Ensure that
Customizing is complete for the item category, with the business
transaction category <LS>Sales </>(BUS2000115).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLREQ_I011 - Missing item category customizing ?

  The SAP error message CRM_BILLREQ_I011 indicates that there is a missing item category customizing in the SAP system, which is preventing the billing request from being processed correctly. This error typically occurs in the context of billing documents in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Item Category Configuration: The item category that is being referenced in the billing request is not defined in the system.
  Incorrect Item Category Assignment: The item category may not be correctly assigned to the relevant billing document type or sales document type.
  Customizing Settings: There may be a lack of necessary customizing settings in the SAP system for the specific item category being used.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Basic Functions > Billing > Billing Document > Define