Message type: E = Error
Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan
Message number: 521
Message text: Cancellation not possible; a follow-on process exists
You cannot cancel the pool linkage because a follow-on process exists.
Example: the pool linkage was terminated and a new pool linkage was
created the next day.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
If a pool linkage exists on the day after the termination, you have to
cancel this follow-on linkage first.
Error message extract from SAP system. Copyright SAP SE.
CRM_BILLPLAN_UBB521
- Cancellation not possible; a follow-on process exists ?The SAP error message CRM_BILLPLAN_UBB521 indicates that a cancellation operation cannot be performed because there is an existing follow-on process related to the billing plan or billing document you are trying to cancel. This is a common issue in SAP CRM (Customer Relationship Management) when there are dependencies or linked documents that prevent the cancellation.
Cause: Follow-on Documents: There are follow-on documents (like invoices, credit memos, or other billing-related documents) that have been created based on the billing plan or document you are trying to cancel. Status of Related Documents: The status of these follow-on documents may not allow for the cancellation of the original document. Business Logic: The system is designed to maintain data integrity and prevent cancellations that could lead to inconsistencies in financial reporting or customer accounts.
Solution: Identify Follow-on Documents: Check for any follow-on documents that are linked to the billing plan or document you are trying to cancel. You can do
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