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Message type: E = Error
Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan
Message number: 518
Message text: Periods cannot be merged
The periods cannot be merged because the merger goes beyond two or more
billing plan dates.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check whether a pool agreement exists between the merged periods.
Periods can only be merged in a single period when no pool assignment
exists. Technically speaking, you can only merge periods within one
billing plan date.
Error message extract from SAP system. Copyright SAP SE.
CRM_BILLPLAN_UBB518
- Periods cannot be merged ?The SAP error message CRM_BILLPLAN_UBB518, which states "Periods cannot be merged," typically occurs in the context of billing plans or billing periods in SAP CRM (Customer Relationship Management). This error indicates that there is an issue with the billing periods that you are trying to merge, and it usually arises due to specific conditions that prevent the merging of those periods.
Causes:
- Overlapping Periods: The billing periods you are trying to merge may overlap, which is not allowed in SAP. Each billing period must be distinct and non-overlapping.
- Different Billing Types: The periods may belong to different billing types or categories, which cannot be merged.
- Status Issues: One or more of the billing periods may be in a status that does not allow merging (e.g., already invoiced or completed).
- Configuration Settings: There may be configuration settings in the system that restrict merging of certain billing periods based on business rules.
Solutions:
- Check Period Overlaps: Review the billing periods you are trying to merge to ensure they do not overlap. Adjust the periods accordingly.
- Verify Billing Types: Ensure that the billing periods belong to the same billing type. If they do not, you may need to create a new billing period that aligns with the type you want to merge.
- Review Status: Check the status of the billing periods. If any of them are completed or invoiced, you may need to reverse or adjust those periods before merging.
- Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to billing periods and merging rules. They may need to adjust the configuration to allow for the merging of periods under certain conditions.
- Use Transaction Codes: Utilize relevant transaction codes (like CRM_BILLPLAN) to analyze and manage billing plans and periods effectively.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP CRM for further investigation.
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