How To Fix CRM_BILLPLAN420 - After changing the billing plan all billing blocks were removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 420

• Message text: After changing the billing plan all billing blocks were removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN420 - After changing the billing plan all billing blocks were removed ?

  The SAP error message CRM_BILLPLAN420 typically indicates an issue related to billing plans in the SAP Customer Relationship Management (CRM) module. This error often arises when changes are made to a billing plan, leading to the removal of billing blocks that were previously set.
  Cause:
  
  Change in Billing Plan: The primary cause of this error is the modification of an existing billing plan. When a billing plan is altered, the system may automatically remove any billing blocks that were associated with the previous plan.
  Configuration Issues: There may be configuration settings in the system that dictate how billing plans interact with billing blocks. If these settings are not aligned with the business process, it can lead to unexpected behavior.
  Data Inconsistencies: Inconsistencies in the data related to billing plans and billing blocks can also trigger this error. This could be due to manual changes or data migration issues.
  
  Solution:
  
  Review Changes: Check the changes made to the billing plan. Ensure that the modifications are necessary and that they comply with the business rules regarding billing blocks.
  Reapply Billing Blocks: If billing blocks were removed unintentionally, you may need to manually reapply them after the billing plan changes. This can be done through the relevant transaction codes in SAP.
  Configuration Check: Review the configuration settings related to billing plans and billing blocks. Ensure that they are set up correctly to prevent automatic removal of billing blocks when changes are made.
  Consult Documentation: Refer to SAP documentation or notes related to CRM billing plans and billing blocks for any specific guidelines or known issues.
  Testing: If possible, replicate the issue in a test environment to understand the behavior of the system when changes are made to billing plans. This can help in identifying the root cause and testing potential solutions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional insights into the behavior of billing plans and blocks.
  Transaction Codes: Familiarize yourself with transaction codes related to billing plans (e.g., CRM_BILLPLAN) and billing blocks to facilitate troubleshooting.
  User Roles and Authorizations: Ensure that users making changes to billing plans have the appropriate authorizations, as insufficient permissions can sometimes lead to unexpected results.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.