Message type: E = Error
Message class: CRM_BILLPLAN - Messages for billing plan set
Message number: 420
Message text: After changing the billing plan all billing blocks were removed
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CRM_BILLPLAN420
- After changing the billing plan all billing blocks were removed ?The SAP error message CRM_BILLPLAN420 typically indicates an issue related to billing plans in the SAP Customer Relationship Management (CRM) module. This error often arises when changes are made to a billing plan, leading to the removal of billing blocks that were previously set.
Cause: Change in Billing Plan: The primary cause of this error is the modification of an existing billing plan. When a billing plan is altered, the system may automatically remove any billing blocks that were associated with the previous plan.
Configuration Issues: There may be configuration settings in the system that dictate how billing plans interact with billing blocks. If these settings are not aligned with the business process, it can lead to unexpected behavior. Data Inconsistencies: Inconsistencies in the data related to billing plans and billing blocks can also trigger this error. This could be due to manual changes or data migration issues.
Solution: Review Changes: Check the changes made to
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