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How To Fix CRM_BILLPLAN340 - Distribution line generated by the system since relevant for item cat.&1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 340

  • Message text: Distribution line generated by the system since relevant for item cat.&1

  • Show details Hide details
  • What causes this issue?

    At least one distribution line is required for item category
    &SYST-MSGV1& for technical reasons.

    System Response

    The system generates a distribution line with 100% and copies the
    product from the item.

    How to fix this error?

    You can change the line generated or add additional distribution lines.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN340 - Distribution line generated by the system since relevant for item cat.&1 ?

    The SAP error message CRM_BILLPLAN340 typically occurs in the context of billing and invoicing processes within the SAP Customer Relationship Management (CRM) module. This error indicates that a distribution line has been generated by the system, but it is not relevant for the specified item category.

    Cause:

    The error can arise due to several reasons, including:

    1. Item Category Configuration: The item category specified in the error message may not be configured correctly in the system to allow for distribution lines. This could be due to missing settings in the item category configuration.

    2. Billing Plan Settings: The billing plan associated with the transaction may not be compatible with the item category, leading to the generation of a distribution line that is not applicable.

    3. Inconsistent Data: There may be inconsistencies in the data related to the billing document, such as missing or incorrect information in the item details.

    4. Custom Logic: If there are custom enhancements or user exits implemented in the billing process, they may inadvertently cause this error by not handling certain item categories correctly.

    Solution:

    To resolve the CRM_BILLPLAN340 error, you can take the following steps:

    1. Check Item Category Configuration:

      • Go to the configuration settings for item categories in the SAP system.
      • Ensure that the item category in question is set up correctly to handle distribution lines. Check the relevant settings for billing and distribution.
    2. Review Billing Plan:

      • Verify the billing plan associated with the transaction. Ensure that it is compatible with the item category and that all necessary settings are in place.
    3. Data Consistency Check:

      • Review the billing document and the associated items for any inconsistencies or missing data. Correct any issues found.
    4. Debugging Custom Logic:

      • If there are custom enhancements, review the code to ensure that it correctly handles the item category in question. Debugging may be necessary to identify any issues.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional insights and potential fixes.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to this error.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary), SPRO (Customizing), or SE80 (Object Navigator) to access the relevant configurations and data.
    • SAP Notes: Search for SAP Notes related to CRM_BILLPLAN340 in the SAP Support Portal for any known issues or fixes.
    • Testing: After making changes, perform thorough testing to ensure that the error is resolved and that the billing process works as expected.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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