How To Fix CRM_BILLPLAN336 - Manual due date of the balloon rate is outside the period


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 336

  • Message text: Manual due date of the balloon rate is outside the period

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN336 - Manual due date of the balloon rate is outside the period ?

    The SAP error message CRM_BILLPLAN336 indicates that there is an issue with the manual due date of a balloon payment in a billing plan. Specifically, the error states that the due date is outside the allowed period defined in the billing plan configuration.

    Cause:

    1. Due Date Configuration: The manual due date for the balloon payment is set outside the billing plan's defined periods. This can happen if the due date is set too early or too late compared to the billing plan's start and end dates.
    2. Billing Plan Settings: The billing plan may have specific rules or settings that restrict the due dates for payments, and the manual entry does not comply with these rules.
    3. Incorrect Data Entry: There may have been an error in entering the due date manually, leading to it falling outside the permissible range.

    Solution:

    1. Check Billing Plan Dates: Review the billing plan configuration to ensure that the start and end dates are correctly set. Make sure that the manual due date for the balloon payment falls within this range.
    2. Adjust Due Date: If the manual due date is indeed outside the allowed period, adjust it to a date that is within the billing plan's defined periods.
    3. Review Billing Plan Configuration: If necessary, review the overall configuration of the billing plan to ensure that it allows for the intended due dates. This may involve checking the settings for payment terms, frequency, and any specific rules related to balloon payments.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring billing plans and handling balloon payments.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRM_BILLPLAN or CRM_ORDER to access and modify billing plan details.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • User Permissions: Ensure that you have the necessary permissions to modify billing plans and payment details in the SAP system.
    • Testing: After making adjustments, test the billing plan to ensure that the error does not recur and that the payment processing works as expected.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in billing and invoicing processes within SAP CRM.

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