How To Fix CRM_BCB801 - ICI Error occurred in method &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 801

• Message text: ICI Error occurred in method &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB801 - ICI Error occurred in method &1 ?

  The SAP error message CRM_BCB801, which states "ICI Error occurred in method &1," typically indicates that there is an issue related to the Integration Component Interface (ICI) in the SAP Customer Relationship Management (CRM) system. This error can occur in various scenarios, often related to data processing or communication between different components or systems.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or missing data in the records being processed.
  Configuration Problems: Incorrect configuration settings in the CRM system or related components can lead to this error.
  Communication Errors: Issues with the communication between SAP CRM and other systems (like SAP ERP or third-party applications) can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user or system trying to execute the method can cause this error.
  System Performance: High load or performance issues in the system can lead to timeouts or failures in method execution.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed to ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings related to the ICI and ensure they are set up correctly.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific issue.
  Debugging: If you have access to the development environment, consider debugging the method indicated in the error message to identify the root cause.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to execute the method.
  System Performance: Monitor system performance and check for any bottlenecks that may be affecting the execution of the method.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM and ICI to understand the expected behavior and configuration settings.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.