How To Fix CRM_AXT_MESSAGES001 - Session restart is required after generation; click "Restart"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_AXT_MESSAGES -

  • Message number: 001

  • Message text: Session restart is required after generation; click "Restart"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_AXT_MESSAGES001 - Session restart is required after generation; click "Restart" ?

    The SAP error message CRM_AXT_MESSAGES001 indicates that a session restart is required after a certain operation, typically related to the generation of a business object or a similar process in the SAP CRM system. This message is often encountered when there are changes made to the system that require the current session to be refreshed to reflect those changes.

    Cause:

    1. System Changes: The error usually occurs after changes have been made to the configuration or data model that affect the current session.
    2. Data Consistency: The system needs to ensure that the data being processed is consistent and up-to-date, which is why a restart is necessary.
    3. Session State: The session may be in a state that is no longer valid due to the changes made.

    Solution:

    1. Restart the Session: Click on the "Restart" button as prompted by the error message. This will refresh the session and apply the necessary updates.
    2. Log Out and Log In: If the restart button does not resolve the issue, try logging out of the SAP system completely and then logging back in.
    3. Clear Cache: In some cases, clearing the browser cache or the SAP GUI cache may help resolve session-related issues.
    4. Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
    5. Consult Documentation: Refer to SAP Notes or documentation related to the specific transaction or process you were performing when the error occurred for any additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error code or related keywords in the SAP Support Portal.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    • User Permissions: Ensure that the user has the necessary permissions to perform the actions that led to the error.
    • Consult with SAP Support: If the issue persists and is affecting business operations, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to resolve the CRM_AXT_MESSAGES001 error and continue your work in the SAP system.

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