How To Fix CRM_ATP_TOOL105 - Error during processing of Product Availability Requirement ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP_TOOL - crm_atp_tool

• Message number: 105

• Message text: Error during processing of Product Availability Requirement ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATP_TOOL105 - Error during processing of Product Availability Requirement ID ?

  The SAP error message CRM_ATP_TOOL105 indicates that there was an error during the processing of a Product Availability Requirement (PAR) ID in the Advanced ATP (Available-to-Promise) functionality within SAP CRM. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the product, such as missing or incorrect master data (e.g., material master, customer master).
  Configuration Issues: The configuration settings for the Advanced ATP or the related modules may not be set up correctly.
  Availability Check Settings: The settings for the availability check might not be properly defined for the product or the sales order.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors during processing.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to access the required data or perform the operation.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the product master data is complete and accurate.
  Ensure that all necessary data (e.g., stock levels, lead times) is available and correctly maintained.
  
  
  
  Review Configuration:
  
  Check the configuration settings for Advanced ATP in the SAP system. Ensure that all relevant settings are correctly defined.
  Review the availability check settings for the specific product and ensure they align with business requirements.
  
  
  
  Analyze Logs:
  
  Use transaction codes like SLG1 (Application Log) to check for detailed error logs related to the error message. This can provide more context on what went wrong.
  
  
  
  Performance Monitoring:
  
  Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or scheduling heavy processes during off-peak hours.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the operation. Check the user roles and profiles to confirm access rights.
  
  
  
  Testing:
  
  If changes are made to configuration or data, perform tests to ensure that the issue is resolved. Create test scenarios to validate the availability check process.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Advanced ATP and Product Availability Requirements for a deeper understanding of the functionality and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be necessary to involve SAP support or a technical consultant with expertise in SAP CRM and Advanced ATP.