How To Fix CRM_ATP_TOOL104 - Sales Order &1 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP_TOOL - crm_atp_tool

• Message number: 104

• Message text: Sales Order &1 could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATP_TOOL104 - Sales Order &1 could not be saved ?

  The SAP error message "CRM_ATP_TOOL104 Sales Order &1 could not be saved" typically indicates that there is an issue preventing the sales order from being saved in the system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Missing Required Fields: Certain mandatory fields in the sales order may not have been filled out. This can include customer information, item details, or pricing information.
  
  
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid material numbers, incorrect customer data, or issues with the configuration of the sales order.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify sales orders.
  
  
  System Configuration: There could be issues with the configuration of the CRM system or the integration with other modules (like ERP).
  
  
  Business Rules Violations: The sales order may violate certain business rules or validations set up in the system, such as credit limits or availability checks.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or bugs in the software.
  
  
  Solutions:
  
  
  Check Required Fields: Review the sales order for any missing mandatory fields and ensure all required information is filled out correctly.
  
  
  Validate Data: Ensure that all data entered is valid and consistent. Check for correct material numbers, customer details, and pricing.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to create or modify sales orders. If not, contact your system administrator to adjust the authorizations.
  
  
  Consult Configuration Settings: Check the configuration settings in the CRM system to ensure they are set up correctly. This may involve consulting with a functional consultant or system administrator.
  
  
  Review Business Rules: Look into any business rules or validations that may be causing the error. This may involve checking credit limits, availability checks, or other business logic.
  
  
  Check for Technical Issues: If the problem persists, check for any technical issues in the system. This may involve looking at system logs, checking for database locks, or consulting with your IT support team.
  
  
  Error Logs: Review the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_I, or others that may help in managing sales orders.
  Documentation: Refer to SAP documentation or help files for more detailed information on sales order processing and error handling.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.