How To Fix CRM_ARCHIVE096 - End of data retention period reached for business object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 096

• Message text: End of data retention period reached for business object &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE096 - End of data retention period reached for business object &1 ?

  The SAP error message CRM_ARCHIVE096 indicates that the end of the data retention period has been reached for a specific business object in the SAP Customer Relationship Management (CRM) system. This typically means that the data associated with that business object is no longer available for processing or reporting because it has been archived or deleted according to the data retention policies set in the system.
  Cause:
  
  Data Retention Policy: The system has a defined data retention policy that specifies how long data should be kept before it is archived or deleted. When the retention period expires, the data for that business object is no longer accessible.
  Archiving Process: The archiving process may have been executed, which moves data from the database to an archive storage, making it unavailable for regular transactions.
  Configuration Settings: The configuration settings for the business object may have been set to a specific retention period that has now been reached.
  
  Solution:
  
  Check Retention Settings: Review the data retention settings for the specific business object in the SAP system. You can do this by navigating to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG).
  Adjust Retention Period: If necessary, adjust the retention period settings to extend the time that data is kept before archiving. This may require coordination with your data governance or compliance team.
  Access Archived Data: If you need to access the archived data, you may need to use the SAP Archive Management tools to retrieve the data from the archive. This typically involves using transaction codes like SARA (Archive Administration) to manage archived data.
  Consult Documentation: Refer to SAP documentation or notes related to archiving and data retention for specific instructions and best practices.
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance tailored to your specific system configuration and requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as SARA (for archiving), SARI (for reading archived data), and others related to data management.
  Archiving Objects: Understand the specific archiving objects related to CRM that may be relevant to your business processes.
  Compliance and Governance: Ensure that any changes to data retention policies comply with legal and regulatory requirements applicable to your organization.
  
  By following these steps, you should be able to address the CRM_ARCHIVE096 error and manage your data retention policies effectively.