How To Fix CRM_APPOINTMENT100 - End date must be after start date, the &1 end date has been redetermined.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APPOINTMENT - Appointment Set Messages

  • Message number: 100

  • Message text: End date must be after start date, the &1 end date has been redetermined.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPOINTMENT100 - End date must be after start date, the &1 end date has been redetermined. ?

    The SAP error message CRM_APPOINTMENT100 indicates that there is an issue with the scheduling of an appointment in the CRM system. Specifically, the error states that the end date of the appointment must be after the start date, and it has been redetermined, meaning that the system has attempted to adjust the end date but it still does not meet the requirement.

    Cause:

    1. Incorrect Date Input: The most common cause is that the user has entered an end date that is earlier than or the same as the start date.
    2. System Redetermination: The system may have attempted to automatically adjust the end date based on certain rules or constraints, but the new end date still does not satisfy the requirement.
    3. Time Zone Issues: If the start and end dates are being calculated based on different time zones, it could lead to confusion about the actual timing of the appointment.
    4. Data Integrity Issues: There may be underlying data integrity issues in the database that are causing the dates to be misinterpreted.

    Solution:

    1. Check Input Dates: Review the start and end dates entered for the appointment. Ensure that the end date is indeed after the start date.
    2. Manual Adjustment: If the system has redetermined the end date, manually adjust it to ensure it is valid. You can do this by:
      • Navigating to the appointment details.
      • Modifying the end date to be later than the start date.
    3. Review Time Zones: If applicable, check the time zone settings for both the user and the appointment to ensure they are consistent.
    4. Consult Documentation: If the issue persists, refer to SAP documentation or help resources for any specific rules or constraints related to appointment scheduling in your version of SAP CRM.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to appointment management in SAP CRM, such as CRMD_ORDER for managing orders and appointments.
    • User Training: Ensure that users are trained on how to correctly enter appointment details to avoid this error in the future.

    By following these steps, you should be able to resolve the error and successfully schedule your appointment in SAP CRM.

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