How To Fix CRM_APPOINTMENT072 - Contract end date must be later than contract start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APPOINTMENT - Appointment Set Messages

  • Message number: 072

  • Message text: Contract end date must be later than contract start date

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPOINTMENT072 - Contract end date must be later than contract start date ?

    The SAP error message CRM_APPOINTMENT072 indicates that there is an issue with the contract dates in the system. Specifically, the error states that the contract end date must be later than the contract start date. This is a common validation error that occurs when the dates entered do not meet the required logical sequence.

    Cause:

    1. Incorrect Date Entry: The end date of the contract has been entered as the same as or earlier than the start date.
    2. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date entries.
    3. User Input Error: Users may inadvertently enter the dates incorrectly due to oversight.

    Solution:

    To resolve this error, follow these steps:

    1. Check the Dates: Review the contract details in the SAP system. Ensure that the end date is indeed later than the start date.

      • Navigate to the contract in question and verify the start and end dates.
    2. Correct the Dates: If the end date is incorrect, update it to a date that is later than the start date.

      • If the start date is correct and the end date needs to be adjusted, change the end date accordingly.
    3. Validation: After making the changes, save the contract and check if the error persists. If the error is resolved, the contract should now be valid.

    4. Consult Documentation: If you are unsure about the correct dates, refer to any relevant documentation or consult with your project manager or contract administrator.

    5. Testing: If this error occurs frequently, consider testing the data entry process to ensure that users are aware of the date requirements.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error.
    • User Training: Ensure that users are trained on the importance of entering correct date ranges when creating or modifying contracts.
    • System Configuration: If this error is occurring in a specific scenario, it may be worth reviewing the system configuration to ensure that there are no custom validations or settings that could be causing the issue.

    By following these steps, you should be able to resolve the CRM_APPOINTMENT072 error and ensure that your contract dates are correctly set.

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