How To Fix CRM_APPOINTMENT049 - Closing date must be later than creation date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPOINTMENT - Appointment Set Messages

• Message number: 049

• Message text: Closing date must be later than creation date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPOINTMENT049 - Closing date must be later than creation date ?

  The SAP error message CRM_APPOINTMENT049 indicates that there is an issue with the dates specified for an appointment in the CRM system. Specifically, the error states that the closing date must be later than the creation date. This typically occurs when a user tries to save or update an appointment with a closing date that is either the same as or earlier than the creation date.
  Cause:
  
  Incorrect Date Entry: The user may have mistakenly entered the closing date as the same as or earlier than the creation date.
  System Configuration: There may be a configuration issue in the system that is not allowing the dates to be set correctly.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the date formats or values.
  
  Solution:
  
  Check Dates: Review the appointment details and ensure that the closing date is set to a date that is later than the creation date. Adjust the closing date accordingly.
  Validation: Implement validation checks in the user interface to prevent users from entering invalid date combinations in the future.
  User Training: Provide training to users on how to correctly enter appointment details, emphasizing the importance of date order.
  System Configuration Review: If the issue persists, review the system configuration settings related to date handling in the CRM module to ensure they are set up correctly.
  Debugging: If you have access to technical support, consider debugging the transaction to identify any underlying issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with appointments, such as CRMD_ORDER for managing orders and appointments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on managing appointments and understanding date fields in the CRM module.
  
  By ensuring that the closing date is always set to a later date than the creation date, you can avoid encountering this error in the future.