How To Fix CRM_APPOINTMENT013 - Select colleague

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPOINTMENT - Appointment Set Messages

• Message number: 013

• Message text: Select colleague

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPOINTMENT013 - Select colleague ?

  The SAP error message CRM_APPOINTMENT013, which states "Select colleague," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user is trying to create or manage appointments and has not selected a colleague or participant for the appointment.
  Cause:
  
  Missing Selection: The most common cause of this error is that the user has not selected a colleague or participant in the appointment creation or editing screen.
  Configuration Issues: There may be configuration settings in the CRM system that require a colleague to be selected for certain types of appointments.
  User Role Permissions: The user may not have the necessary permissions to select colleagues or may not have colleagues assigned to their user profile.
  
  Solution:
  
  Select a Colleague: Ensure that you select a colleague from the list of available participants when creating or editing the appointment. Look for a field or button that allows you to add participants.
  Check User Profile: Verify that your user profile has colleagues assigned to it. If not, you may need to contact your system administrator to update your profile.
  Review Configuration: If you are an administrator, check the configuration settings in the CRM system to ensure that the appointment functionality is set up correctly and that selecting a colleague is not being inadvertently restricted.
  Permissions: Ensure that your user role has the necessary permissions to select colleagues for appointments. This may involve checking role assignments and authorizations in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  User Documentation: Refer to the user manuals or help documentation for the CRM module to understand the appointment creation process better.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.