How To Fix CRM_APO201 - Availability check: Item is incomplete or incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 201

• Message text: Availability check: Item is incomplete or incorrect

Data required for availability check is missing in the item.
Check whether the product and the sales unit have been specified.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO201 - Availability check: Item is incomplete or incorrect ?

  The SAP error message "CRM_APO201 Availability check: Item is incomplete or incorrect" typically occurs in the context of the Advanced Planning and Optimization (APO) module when there is an issue with the data related to a sales order or a related document. This error indicates that the system is unable to perform an availability check due to missing or incorrect information in the item details.
  Causes:
  
  Missing Data: Required fields in the sales order or item details may be incomplete. This can include missing material numbers, quantities, or other essential data.
  Incorrect Data: The data entered may not conform to the expected format or may reference non-existent materials or locations.
  Configuration Issues: The configuration settings for the availability check in the system may not be set up correctly, leading to errors during the check.
  Master Data Issues: Problems with master data, such as material master records or customer master records, can also lead to this error.
  Status of the Item: The item may be in a status that does not allow for an availability check, such as being blocked or not released.
  
  Solutions:
  
  Check Item Details: Review the sales order or document to ensure that all required fields are filled out correctly. Pay special attention to material numbers, quantities, and any other relevant data.
  Verify Master Data: Ensure that the material master and customer master records are complete and accurate. Check for any missing or incorrect information.
  Review Configuration: Check the configuration settings for the availability check in the system. Ensure that the settings align with the business requirements and that the correct checking rules are applied.
  Check Item Status: Verify the status of the item in the order. If the item is blocked or in a status that prevents availability checks, resolve the issue accordingly.
  Consult Logs: Look at the application logs or error logs for more detailed information about the error. This can provide insights into what specific data is causing the issue.
  Testing: If changes are made to master data or configuration, perform tests to ensure that the availability check works as expected.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) or MD04 (Stock/Requirements List) to investigate the sales order and stock levels.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to availability checks and APO configuration for further insights and best practices.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the APO module for further assistance.