How To Fix CRM_APO116 - Availability check: Item not found (see long text)

CRM_APO116 - Overview

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 116

• Message text: Availability check: Item not found (see long text)

What causes this issue?

While transferring the results of the ATP check, an item was not found
that is mandatory for further processing. As a result of this
inconsistent system status, further processing has been cancelled.
This problem has been previously observed in the assignment of RBA in
APO and was mostly caused by faulty customizing of item category
determination or copy control.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the item category determination and the copy control in
Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO116 - Availability check: Item not found (see long text) ?

  The SAP error message CRM_APO116, which states "Availability check: Item not found," typically occurs in the context of an availability check in the SAP system, particularly when dealing with Advanced Planning and Optimization (APO) or Customer Relationship Management (CRM) modules. This error indicates that the system is unable to find the specified item in the availability check process.
  Causes:
  
  Item Not Created: The item you are trying to check availability for may not exist in the system.
  Incorrect Item Number: The item number or material number may have been entered incorrectly.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between the CRM and APO systems.
  Master Data Issues: The material master data may not be properly maintained or may be missing necessary information.
  
  Configuration Issues: The configuration settings for availability checks may not be set up correctly in the system.
  Status of the Item: The item may be in a status that