How To Fix CRM_ACTIVITY_I086 - Template type &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 086

• Message text: Template type &1 already exists

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I086 - Template type &1 already exists ?

  The SAP error message CRM_ACTIVITY_I086, which states "Template type &1 already exists," typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to create a new activity template with a type that already exists in the system. This can happen during the creation of activity management templates, such as activities for sales, service, or marketing.
  Cause:
  The error is caused by the following reasons:
  
  Duplicate Template Type: You are trying to create a new template with a type that has already been defined in the system.
  Incorrect Configuration: There may be a configuration issue where the system is not recognizing the uniqueness of the template type.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Templates:
  
  Navigate to the activity management area in SAP CRM and check the list of existing templates.
  Look for the template type you are trying to create. If it already exists, you may need to modify the existing template instead of creating a new one.
  
  
  
  Use a Different Template Type:
  
  If you need to create a new template, consider using a different template type that does not conflict with existing ones.
  
  
  
  Review Configuration:
  
  If you believe that the template type should not exist, review the configuration settings in the SAP system to ensure that there are no discrepancies.
  You may need to consult with your SAP administrator or a functional consultant to check the configuration settings related to activity templates.
  
  
  
  Delete or Archive Existing Template:
  
  If the existing template is no longer needed, you can delete or archive it to free up the template type for new entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing activity templates and understanding the implications of template types.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage activities and templates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to create or modify activity templates in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.