How To Fix CRM_ACTIVITY_I085 - End date is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 085

• Message text: End date is mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I085 - End date is mandatory ?

  The SAP error message CRM_ACTIVITY_I085, which states "End date is mandatory," typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or update an activity (such as a task, appointment, or event) without specifying an end date. This error indicates that the system requires an end date to be filled in for the activity to be valid.
  Cause:
  
  Missing End Date: The most common cause of this error is that the end date field is left blank when creating or modifying an activity.
  Configuration Settings: In some cases, the system configuration may require an end date for certain types of activities, and if this is not provided, the error will be triggered.
  User Input Error: Users may inadvertently skip the end date field while entering other details of the activity.
  
  Solution:
  
  Provide an End Date: Ensure that you fill in the end date field when creating or updating the activity. The end date should logically follow the start date if a start date is also provided.
  Check Activity Type Requirements: Review the specific requirements for the type of activity you are working with. Some activity types may have mandatory fields that need to be filled out.
  Review Configuration: If you have access to system configuration, check if there are any settings that enforce the requirement for an end date. If necessary, consult with your SAP administrator to adjust these settings if they are too restrictive.
  Validation Rules: Ensure that any validation rules or user exits that may be in place do not inadvertently require an end date for activities where it should not be mandatory.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on how to resolve them.
  Documentation: Refer to the SAP Help Portal for documentation on activity management in CRM, which may provide additional context on required fields and best practices.
  User Training: If this error is common among users, consider providing training or documentation to help them understand the importance of filling in all mandatory fields when creating or updating activities.
  
  By ensuring that the end date is provided and understanding the context in which this error occurs, you can effectively resolve the CRM_ACTIVITY_I085 error.