How To Fix CRM_ACTIVITY_I060 - Select a valid business partner hierarchy type first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 060

• Message text: Select a valid business partner hierarchy type first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I060 - Select a valid business partner hierarchy type first ?

  The SAP error message CRM_ACTIVITY_I060 ("Select a valid business partner hierarchy type first") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action related to business partner hierarchies without having selected a valid hierarchy type.
  Cause:
  
  No Hierarchy Type Selected: The user has not selected a valid business partner hierarchy type in the relevant transaction or screen.
  Invalid Hierarchy Type: The selected hierarchy type may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the hierarchy types from being displayed or selected correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or select certain hierarchy types.
  
  Solution:
  
  
  Select a Valid Hierarchy Type:
  
  Navigate to the relevant screen where the error occurs.
  Look for a dropdown or selection field for business partner hierarchy types.
  Ensure that you select a valid hierarchy type from the list.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration for business partner hierarchies in the CRM system.
  Ensure that the hierarchy types are correctly defined and active.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and select business partner hierarchy types.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on business partner hierarchies and their configuration.
  
  
  
  System Restart:
  
  In some cases, a simple log out and log back in or a system restart may resolve temporary issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business partner management, such as BP (Business Partner) or CRMD_ORDER (CRM Order Management).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ACTIVITY_I060 and continue with your tasks in SAP CRM.