How To Fix CRM_ACTIVITY_I059 - Product hierarchy &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 059

• Message text: Product hierarchy &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I059 - Product hierarchy &1 does not exist ?

  The SAP error message CRM_ACTIVITY_I059 indicates that the product hierarchy specified in the system does not exist. This error typically occurs in the context of CRM (Customer Relationship Management) activities when trying to assign a product to a hierarchy that has not been defined in the system.
  Cause:
  
  Non-Existent Product Hierarchy: The product hierarchy code you are trying to use does not exist in the system.
  Incorrect Configuration: The product hierarchy may not have been properly configured or activated in the system.
  Data Entry Error: There may be a typo or incorrect entry in the product hierarchy field.
  Missing Master Data: The necessary master data for the product hierarchy may not have been created or uploaded.
  
  Solution:
  
  Check Product Hierarchy: Verify that the product hierarchy code you are using is correct. You can do this by navigating to the relevant configuration or master data transaction in SAP.
  Create/Activate Product Hierarchy:
  
  If the product hierarchy does not exist, you will need to create it. This can typically be done in the SAP Easy Access menu under the relevant configuration path (e.g., SPRO -> Logistics -> Product Hierarchy).
  Ensure that the hierarchy is activated and properly configured.
  
  
  Correct Data Entry: Double-check the entry for any typos or incorrect values. Ensure that the product hierarchy code matches the expected format and values.
  Master Data Upload: If the product hierarchy is part of a larger data upload process, ensure that the upload was successful and that the hierarchy was included.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to create or manage product hierarchies in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVH1 (for maintaining product hierarchy) or CRMD_ORDER (for managing CRM orders) to navigate to the relevant areas in SAP.
  Authorization: Ensure that you have the necessary authorizations to view or modify product hierarchies in the system.
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ACTIVITY_I059 related to the product hierarchy in SAP.