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Message type: E = Error
Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting
Message number: 012
Message text: Template will be created
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CRM_ACTIVITY_I012
- Template will be created ?The SAP error message CRM_ACTIVITY_I012, which states "Template will be created," typically occurs in the context of creating or managing activities in SAP Customer Relationship Management (CRM). This message is not necessarily an error but rather an informational message indicating that a template for an activity is being created.
Cause:
- Activity Creation: This message is often triggered when a user is trying to create a new activity (like a meeting, call, or task) and the system is set to generate a template for that activity.
- Missing Template: If there is no existing template for the type of activity being created, the system may attempt to create one automatically.
- Configuration Settings: The system settings or configurations related to activity management may dictate that a template should be created under certain conditions.
Solution:
- Check Template Settings: Review the configuration settings in the SAP CRM system to ensure that the templates are set up correctly. You may need to create or modify existing templates to avoid the automatic creation of new ones.
- Review Activity Types: Ensure that the activity types you are working with have the necessary templates defined. If not, create the required templates in the system.
- User Training: If users are frequently encountering this message, consider providing training on how to use activity templates effectively within the CRM system.
- System Logs: Check system logs for any additional messages or errors that may provide more context about why the template is being created.
Related Information:
If the message is causing issues in your workflow or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
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