How To Fix CRM_ACTIVITY_H103 - Error when saving administration headers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 103

• Message text: Error when saving administration headers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H103 - Error when saving administration headers ?

  The SAP error message CRM_ACTIVITY_H103 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving administration headers for activities. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or configuration issues.
  Causes of CRM_ACTIVITY_H103 Error
  
  
  Missing Mandatory Fields: Certain fields required for saving the activity header may not be filled in. This can include fields like status, priority, or other key attributes.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid dates, incorrect references, or incompatible data types.
  
  
  Authorization Issues: The user may not have the necessary permissions to save the activity, leading to this error.
  
  
  Configuration Issues: There may be issues with the configuration of the CRM system, such as missing customizing settings or incorrect business rules.
  
  
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected errors.
  
  
  Solutions to CRM_ACTIVITY_H103 Error
  
  
  Check Mandatory Fields: Ensure that all mandatory fields in the activity header are filled out correctly. Review the required fields in the activity type configuration.
  
  
  Validate Data: Check for any inconsistencies in the data being entered. Ensure that all dates are valid, and references are correct.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify activities. This can be checked in the user roles and profiles.
  
  
  Configuration Review: Review the configuration settings for the CRM activity management. Ensure that all necessary settings are correctly configured.
  
  
  Check for System Notes: Look for any SAP Notes or patches related to this error. Sometimes, SAP releases notes that address specific issues or bugs.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring. This may require technical expertise.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the error and potential fixes.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, which may help in navigating and troubleshooting the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users are trained on the proper procedures for entering and managing activities in the CRM system to minimize errors.
  
  By following these steps, you should be able to identify and resolve the CRM_ACTIVITY_H103 error effectively.