How To Fix CRM_ACTIVITY_H102 - Error when saving administration headers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 102

• Message text: Error when saving administration headers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H102 - Error when saving administration headers ?

  The SAP error message CRM_ACTIVITY_H102 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving administration headers for activities. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or configuration issues.
  Causes of CRM_ACTIVITY_H102 Error
  
  
  Missing Mandatory Fields: Certain fields in the administration header may be required but not filled out. This can include fields like activity type, status, or dates.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid dates or references to non-existent objects.
  
  
  Authorization Issues: The user may not have the necessary permissions to save the activity.
  
  
  Configuration Issues: There may be issues with the configuration of the CRM system, such as missing customizing settings for activity management.
  
  
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected errors.
  
  
  Solutions to CRM_ACTIVITY_H102 Error
  
  
  Check Mandatory Fields: Ensure that all required fields in the administration header are filled out correctly. Review the fields marked with asterisks (*) or those that are highlighted as mandatory.
  
  
  Validate Data: Check for any inconsistencies in the data being entered. Ensure that all references (like business partners, dates, etc.) are valid and exist in the system.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify activities. This can be checked in the user roles and profiles.
  
  
  Configuration Review: Consult with your SAP Basis or functional team to review the configuration settings related to activity management. Ensure that all necessary customizing settings are in place.
  
  
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered. This may require technical expertise.
  
  
  Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing activities and CRM-related transactions.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_ACTIVITY_H102 for any specific fixes or recommendations.
  Documentation: Review SAP documentation for CRM activity management to understand the required fields and configurations better.
  
  By following these steps, you should be able to identify and resolve the CRM_ACTIVITY_H102 error effectively.