How To Fix CRM_ACTION003 - Source data was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 003

• Message text: Source data was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION003 - Source data was not found ?

  The SAP error message CRM_ACTION003: Source data was not found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to locate the necessary source data for a specific action or transaction. This can happen in various scenarios, such as when trying to create or process a business transaction, or when executing a report.
  Causes:
  
  Missing Data: The required data for the transaction or action is not available in the system. This could be due to data not being created or saved properly.
  Incorrect Configuration: The configuration settings for the CRM system may not be set up correctly, leading to the inability to find the necessary source data.
  Authorization Issues: The user may not have the necessary permissions to access the data, resulting in the system being unable to retrieve it.
  Data Deletion: The data that was previously available may have been deleted or archived, making it inaccessible.
  Incorrect Object Reference: The action may be referencing an incorrect or non-existent object (e.g., business partner, sales order, etc.).
  
  Solutions:
  
  Check Data Availability: Verify that the required source data exists in the system. This may involve checking the relevant tables or transaction codes to ensure that the data has been created.
  Review Configuration: Ensure that the CRM configuration settings are correct. This may involve checking the customizing settings in the SAP system to ensure that all necessary components are properly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data. This may involve working with your SAP security team.
  Data Recovery: If data has been deleted, check if it can be restored from backups or if it can be recreated.
  Correct Object Reference: Ensure that the action is referencing the correct object. Double-check the parameters being passed to the action to ensure they are valid.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or SE11 for data dictionary checks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Debugging: If you have access, consider debugging the process to identify where the error is occurring and what data is being referenced.
  Consult Documentation: Review the official SAP documentation for CRM to understand the context of the action you are trying to perform and any prerequisites that may be required.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.