How To Fix CRM_ACE_WP006 - Sub usergroup &1 not found!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_WP - Messages in the work-package area

• Message number: 006

• Message text: Sub usergroup &1 not found!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_WP006 - Sub usergroup &1 not found! ?

  The SAP error message CRM_ACE_WP006 indicates that a sub-user group specified in the system is not found. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access or process data related to a user group that does not exist or is incorrectly configured.
  Cause:
  
  Incorrect Configuration: The sub-user group may not have been created or configured properly in the system.
  Typographical Error: There may be a typo in the user group name when it was referenced in the configuration or transaction.
  Missing Authorization: The user may not have the necessary authorizations to access the specified sub-user group.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check User Group Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the user group settings in CRM.
  Verify that the sub-user group exists and is correctly configured.
  
  
  
  Verify Naming:
  
  Double-check the spelling of the sub-user group name in the transaction or configuration where the error occurred.
  Ensure that the name matches exactly with what is defined in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the sub-user group.
  You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or corrupt entries related to user groups.
  You can use transaction codes like SE11 to check the relevant database tables.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM user groups for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to user management in SAP CRM, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  SAP Notes: Search for SAP Notes related to CRM user groups and error messages for additional troubleshooting steps or patches.
  Documentation: Review the SAP Help Portal for detailed information on user group management in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.