How To Fix CRM_ACE_WP005 - Workpackage &1 can't deactivate! At least one active right exist!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACE_WP - Messages in the work-package area

  • Message number: 005

  • Message text: Workpackage &1 can't deactivate! At least one active right exist!

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACE_WP005 - Workpackage &1 can't deactivate! At least one active right exist! ?

    The SAP error message CRM_ACE_WP005 indicates that a work package cannot be deactivated because there is at least one active right associated with it. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to deactivate a work package that is still linked to active rights or authorizations.

    Cause:

    1. Active Rights: The primary cause of this error is that the work package you are trying to deactivate has one or more rights that are currently active. Rights in this context refer to permissions or authorizations that are linked to the work package.
    2. Dependencies: There may be dependencies or relationships with other objects in the system that prevent the deactivation of the work package.
    3. Incomplete Processes: If there are ongoing processes or transactions that rely on the work package, it cannot be deactivated until those processes are completed or terminated.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Active Rights:

      • Navigate to the work package in question and check for any active rights associated with it. You can do this by reviewing the rights management or authorization settings in the CRM system.
      • Identify the specific rights that are active and determine if they can be deactivated or if they need to be reassigned.
    2. Deactivate Rights:

      • If possible, deactivate the active rights that are preventing the work package from being deactivated. Ensure that this action does not violate any business rules or processes.
    3. Review Dependencies:

      • Check for any dependencies or linked objects that may be preventing the deactivation. This could include other work packages, transactions, or processes that are currently active.
    4. Complete Ongoing Processes:

      • If there are ongoing processes that rely on the work package, complete or terminate those processes before attempting to deactivate the work package again.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing work packages and rights in your version of SAP CRM.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage work packages and rights (e.g., CRMD_ORDER for managing orders).
    • User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify work packages and rights in the system.

    By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.

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