How To Fix CRM_ACE_MSG_XPRA40006 - No active user groups. Workpackage tables not updated on client &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_MSG_XPRA40 - XPRA Messages for CRM 4.0 Upgrade

• Message number: 006

• Message text: No active user groups. Workpackage tables not updated on client &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_MSG_XPRA40006 - No active user groups. Workpackage tables not updated on client &1. ?

  The SAP error message CRM_ACE_MSG_XPRA40006 indicates that there are no active user groups in the system, which prevents the work package tables from being updated in the specified client. This error typically arises during the execution of a transport or upgrade process in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  No Active User Groups: The primary cause of this error is the absence of any active user groups in the client where the operation is being performed. User groups are essential for various functionalities in SAP, including authorization and access control.
  Configuration Issues: There may be configuration issues in the system that prevent user groups from being recognized or activated.
  Client-Specific Settings: The client may not have been properly set up with the necessary user groups, especially after a system copy or upgrade.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check User Groups:
  
  Go to transaction code SU01 (User Maintenance) and check if there are any user groups defined in the system.
  Use transaction code SU03 (Maintain Authorization Groups) to verify if user groups exist and are active.
  
  
  
  Create or Activate User Groups:
  
  If no user groups exist, you may need to create them. You can do this in transaction SU01 by creating a new user and assigning it to a user group.
  If user groups exist but are inactive, ensure they are activated.
  
  
  
  Client Settings:
  
  Ensure that the client settings are correct and that the necessary configurations for user groups are in place.
  You may need to consult with your SAP Basis team to check if there are any client-specific settings that need to be adjusted.
  
  
  
  Transport Requests:
  
  If this error occurs during a transport request, ensure that the transport request includes the necessary user group definitions.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  User Groups in SAP: User groups are used to manage authorizations and access rights for users in SAP. They play a crucial role in ensuring that users have the appropriate permissions to perform their tasks.
  Transport Management: Understanding how transport requests work in SAP can help in troubleshooting issues related to user groups and other configurations.
  SAP Documentation: Refer to the official SAP documentation for CRM and user management for more detailed information on user groups and their configuration.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.