How To Fix CRM_ACE_MSG_XPRA40005 - No user groups without workpackage found in client &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_MSG_XPRA40 - XPRA Messages for CRM 4.0 Upgrade

• Message number: 005

• Message text: No user groups without workpackage found in client &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_MSG_XPRA40005 - No user groups without workpackage found in client &1. ?

  The SAP error message CRM_ACE_MSG_XPRA40005 indicates that there are no user groups associated with a work package in the specified client. This error typically arises during the execution of a transaction or report that requires user groups to be defined for certain operations, particularly in the context of CRM (Customer Relationship Management) systems.
  Cause:
  
  Missing User Groups: The primary cause of this error is that there are no user groups defined in the system for the specified client. User groups are essential for managing user authorizations and roles within the CRM system.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper assignment of user groups to work packages.
  Client-Specific Settings: The error may also occur if the client settings do not have the necessary user groups configured, especially after a system upgrade or migration.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check User Groups:
  
  Go to the transaction code SU01 (User Maintenance) or PFCG (Role Maintenance) to check if user groups are defined in the system.
  Ensure that user groups are created and assigned to the relevant users.
  
  
  
  Create User Groups:
  
  If no user groups exist, you can create them using transaction SU01 or PFCG.
  Define the necessary authorizations and roles for the user groups.
  
  
  
  Assign User Groups to Work Packages:
  
  Ensure that the user groups are properly assigned to the relevant work packages in the CRM system.
  You may need to use transaction CRMD_ORDER or other relevant transactions to manage work packages and their associated user groups.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that user groups are correctly set up.
  You may need to consult with your SAP Basis or CRM administrator for assistance with configuration.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport request, ensure that all necessary objects related to user groups and work packages were included in the transport.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, PFCG, CRMD_ORDER, and others that may be useful for managing users and roles.
  Documentation: Review SAP documentation related to user management and CRM configuration for best practices.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ACE_MSG_XPRA40005 error and ensure that user groups are properly configured in your SAP CRM system.