How To Fix CRM_ACE_ADM007 - No user or user group was selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACE_ADM - CRM ACE Activation Tool Messages

  • Message number: 007

  • Message text: No user or user group was selected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACE_ADM007 - No user or user group was selected ?

    The SAP error message CRM_ACE_ADM007 indicates that no user or user group has been selected in a specific context, typically when trying to assign or manage access control settings in the SAP CRM system. This error can occur in various scenarios, such as when configuring authorization settings, managing business partner roles, or setting up workflows.

    Cause:

    1. No User/User Group Selected: The most straightforward cause is that the user or user group field is left blank when it is required.
    2. Authorization Issues: The user may not have the necessary authorizations to view or select users or user groups.
    3. Configuration Errors: There may be issues in the configuration of the CRM system that prevent users or user groups from being displayed.
    4. Data Inconsistencies: There could be inconsistencies in the user master data or user group definitions.

    Solution:

    1. Select a User/User Group: Ensure that you select a valid user or user group in the relevant field before proceeding. Check if the dropdown list is populated.
    2. Check Authorizations: Verify that you have the necessary authorizations to access and select users or user groups. You may need to consult with your SAP security team.
    3. Review Configuration: Check the configuration settings related to user management and access control in the CRM system. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check: Run consistency checks on user master data and user groups to ensure there are no discrepancies. You can use transaction codes like SU01 (User Maintenance) or SU02 (Profile Maintenance) to review user data.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working on for additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU02 (Profile Maintenance), and CRMD_ORDER (CRM Order Management) that may be involved in user management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • User Groups: Understand how user groups are defined and managed in your organization, as this can impact the selection process.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the CRM_ACE_ADM007 error and successfully select a user or user group in your SAP CRM system.

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