How To Fix CRM_ACE003 - No CRM contract data for billing doc.&1 item &2 in the Accrual Engine

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE - Accrual Engine Messages for CRM Accruals

• Message number: 003

• Message text: No CRM contract data for billing doc.&1 item &2 in the Accrual Engine

What causes this issue?

The billing item specified has been defined as being relevant to revenue
recognition. However, the associated CRM contract data is not yet
available in the Accrual Engine.

System Response

The system rejects the item, since the contract data cannot be updated.
Transfer to Accounting is not therefore possible.

How to fix this error?

Transfer the associated contract data to the Accrual Engine. Then
transfer the billing document to Accounting again.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE003 - No CRM contract data for billing doc.&1 item &2 in the Accrual Engine ?

  The SAP error message CRM_ACE003 indicates that there is no CRM contract data available for the specified billing document item in the Accrual Engine. This error typically arises in scenarios where billing documents are processed, and the system expects to find associated contract data in the CRM system but cannot.
  Causes:
  
  Missing Contract Data: The billing document item does not have an associated CRM contract, which is required for the Accrual Engine to process the billing correctly.
  Incorrect Configuration: The integration between the CRM and ERP systems may not be set up correctly, leading to missing or incomplete data.
  Data Synchronization Issues: There may be a delay or failure in the data synchronization process between the CRM and ERP systems, resulting in missing contract information.
  Incorrect Billing Document: The billing document may not be correctly linked to a CRM contract, or the contract may not be valid for the billing period.
  
  Solutions:
  
  Check Contract Data: Verify that the billing document item is correctly linked to a valid CRM contract. You can do this by checking the contract details in the CRM system.
  Review Configuration: Ensure that the integration settings between the CRM and ERP systems are correctly configured. This includes checking the settings for contract management and billing processes.
  Data Synchronization: If there are synchronization issues, ensure that the data transfer between the CRM and ERP systems is functioning correctly. You may need to run synchronization jobs or check for errors in the data transfer logs.
  Update Billing Document: If the billing document is incorrect, you may need to update it to ensure it references the correct contract. This may involve creating a new billing document or adjusting the existing one.
  Consult Documentation: Refer to SAP documentation or support notes related to the Accrual Engine and CRM contract management for additional troubleshooting steps and best practices.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_DNO_MONITOR to monitor CRM data or VF03 to display billing documents in the ERP system.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_ACE003 error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.