How To Fix CRM_ACE002 - Error in object: Header &1, item &2, subitem &3, date &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACE - Accrual Engine Messages for CRM Accruals

  • Message number: 002

  • Message text: Error in object: Header &1, item &2, subitem &3, date &4

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  • trados = docu -> fi -> figl

    What causes this issue?

    During the transfer of CRM data to the Accrual Engine, an error occurred
    in this object. For the exact cause of the error, see the previous error
    message in the error log.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACE002 - Error in object: Header &1, item &2, subitem &3, date &4 ?

    The SAP error message CRM_ACE002 typically indicates that there is an issue with the data related to a specific object in the SAP CRM system. This error message is often associated with the Advanced Customer Engagement (ACE) functionality, which deals with various aspects of customer relationship management.

    Cause:

    The error message "Error in object: Header &1, item &2, subitem &3, date &4" suggests that there is a problem with the specified header, item, subitem, or date in the CRM document. Common causes for this error include:

    1. Data Inconsistency: There may be inconsistencies in the data entered for the header, item, or subitem.
    2. Missing Data: Required fields may be missing or not filled out correctly.
    3. Invalid Dates: The date specified may not be valid or may not correspond to the expected format.
    4. Configuration Issues: There may be configuration issues in the CRM system that affect how objects are processed.
    5. Authorization Issues: The user may not have the necessary authorizations to access or modify the specified object.

    Solution:

    To resolve the CRM_ACE002 error, you can take the following steps:

    1. Check Data Entry: Review the header, item, subitem, and date values for accuracy. Ensure that all required fields are filled out correctly.
    2. Validate Dates: Ensure that the date format is correct and that the date falls within an acceptable range.
    3. Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the objects you are working with.
    4. Check Authorizations: Verify that the user has the necessary authorizations to access and modify the specified objects.
    5. Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may want to check relevant transaction codes in SAP CRM that relate to the object you are working with (e.g., transaction codes for creating or modifying sales orders, service requests, etc.).
    • SAP Notes: Search for SAP Notes related to CRM_ACE002 in the SAP Support Portal for any known issues or patches.
    • Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_ACE002 error in your SAP system.

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