How To Fix CRM_50513 - Action box configuration &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 513

• Message text: Action box configuration &1 deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50513 - Action box configuration &1 deleted ?

  The SAP error message CRM_50513, which states "Action box configuration &1 deleted," typically occurs in the SAP Customer Relationship Management (CRM) module. This error indicates that a specific action box configuration, identified by the placeholder "&1", has been deleted or is no longer available in the system.
  Cause:
  
  Deletion of Action Box Configuration: The most common cause of this error is that the action box configuration has been deleted from the system. This could happen due to manual deletion by a user or as part of a system cleanup process.
  Transport Issues: If the action box configuration was transported from one system to another (e.g., from development to production), and the transport did not include the necessary configuration, it may lead to this error.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to access certain configurations, leading to the perception that the configuration is deleted.
  
  Solution:
  
  Check Configuration: Verify if the action box configuration still exists in the system. You can do this by navigating to the relevant configuration area in the SAP CRM system.
  Recreate Configuration: If the configuration has indeed been deleted, you may need to recreate it. This can be done by accessing the configuration settings and setting up the action box again.
  Transport Check: If the issue arose after a transport, check the transport logs to ensure that the action box configuration was included in the transport request. If it was not, you may need to create a new transport request that includes the necessary configuration.
  Authorization Check: Ensure that the user has the necessary authorizations to access the action box configuration. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or SPRO to access CRM order management and configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on action box configurations in CRM to understand how they are set up and managed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.